Privacy Policy

1. Controller of Personal Data

SYSDUX LLC, registered at 1209 Mountain Road Pl Ne Ste, Albuquerque, 87110, New Mexico, United States, is the Data Controller of the personal data collected through this website. You can contact our Data Protection Officer at info@sysdux.com for any privacy-related concerns.

2. Data We Collect

We collect data to provide our professional services securely and efficiently. This includes:

  • Contact Information: Name, email address, and specific service interests provided voluntarily via our Contact Form.
  • Project Data: Technical briefs or business requirements shared in the message body.
  • Technical Data: IP addresses, browser types, and usage data automatically collected for system administration and security monitoring purposes.

3. Legal Basis and Purpose of Processing

We process your data strictly on the following legal grounds:

  • Pre-contractual measures: To evaluate your project requirements and provide you with a consultation or quoting.
  • Legitimate Interest: Processing technical data to maintain our website's security against cyber threats or DDoS attacks.

4. Data Retention

Personal data provided through the contact form will be retained for the time necessary to answer your inquiry and finalize any subsequent commercial agreements. If no agreement is reached, the data will be securely deleted within 12 months.

5. Data Sharing and Third Parties

As a provider of IT infrastructure, we prioritize data confidentiality. Your personal information is not sold to third parties. We only share data with trusted service providers (e.g., mail server hosts, cloud infrastructure providers) strictly under Data Processing Agreements (DPAs) that guarantee high security standards.

6. User Rights

In accordance with international privacy standards (including GDPR and CCPA where applicable), you have the right to:

  • Access the personal data we hold about you.
  • Rectify any inaccurate or incomplete data.
  • Erase your personal data ("right to be forgotten").
  • Restrict or Object to the processing of your data.
  • Data Portability.

To exercise any of these rights, please send an email to info@sysdux.com with the subject "Privacy Rights Request".

7. Security Measures

We implement rigorous technical and organizational measures to protect your personal data against destruction, loss, alteration, and unauthorized access. As DevOps experts, all data transmitted through our site is encrypted using SSL/TLS protocols.

Last Updated: March 2026